Returns & Withdrawal
Last updated: 8 November 2026
30-day right of withdrawal
You may withdraw from your purchase within 30 days of delivery, without giving any reason.
How to return an item
- Email us at gokcecaliskannn@gmail.com with your order number and the items you wish to return. You may also use the model withdrawal form below.
- We will email you the return instructions. Return shipping is free of charge: we cover the costs.
- Send the items back unworn, in their original condition and with their labels.
Refunds
We refund the full amount paid, including the original standard delivery costs, within 14 days of receiving your withdrawal notice, using the original payment method. For orders delivered outside Türkiye, we may withhold the refund until we have received the returned item.
Exchanges
If you would like a different size, please contact us before returning your item and we will help you.
Defective or incorrect items
If an item is defective or does not match your order, contact us within 2 years of delivery under the statutory warranty. We will repair, replace or refund the item at no cost to you.
Model withdrawal form
Complete and return this form only if you wish to withdraw from the contract.
To: the seller of your order as indicated in our Terms of Sale – gokcecaliskannn@gmail.com
I hereby give notice that I withdraw from my contract of sale of the following goods:
Ordered on / received on:
Order number:
Name:
Address:
Signature (only if this form is sent on paper):
Date: